Business customers

Our work schedule during the holidays

Same-day delivery

Venipak same-day delivery – delivery of shipments up to 20 kg/0.06 m³ on the same business day in Vilnius and Kaunas.

Benefits for you:

• Time selection:
  • Delivery before 17.00
  • Delivery before 22.00
• Dedicated customer service
• Competitive price

Express delivery

At your request, the package will be delivered to the receiver on the next business day until the following time:

• 10.00 – guaranteed door-to-door next business day delivery before 10.00 to the following cities*.
• 12.00 – guaranteed door-to-door next business day delivery before 10.00 to the following cities**.
• Saturday. At your request, deliveries in Vilnius, Kaunas, Klaipėda, Šiauliai, Panevėžys, and Alytus on Saturday.

Return of the accompanying document

You can add an accompanying document (an invoice, deed of transfer) with your shipment and the courier will give it to the receiver to sign and will return it to you the next business day.

The service is provided in Lithuania, Latvia and Estonia.

Delivery to shopping centres

Deliveries to shopping centres and their central warehouses (Maxima, Rimi, Palink, Norfa, Senukai, Depo, etc.).

Long-standing experience and punctuality are key to our business.

Proof of delivery (P.O.D.)

P.O.D. is a document that confirms delivery to the receiver.

We offer an opportunity to see the delivery status, time of delivery, name, surname and signature of the receiver. Search is available by the number of invoice, deed of transfer or other numbers.

P.O.D. document viewing:

1. Log-in at venipak.lv and enter the number of your package in the tracking box;
2. The software will provide the route of the package;
3. You can find a P.O.D. document by clicking the link in the P.O.D. section.

Collection on delivery (C.O.D.)

C.O.D. is collection of payment in cash or by card at the time of delivery:

• Once a week all collected C.O.D. amounts will be credited to your specified bank account.
• Reports on the C.O.D. amounts, numbers of packages and their receivers are available by longing in to REPORTS -> C.O.D. report.

The service is provided in Lithuania, Latvia and Estonia.

Return of containers

After the delivery of the goods, at your request, we will return the required containers (thermo bags or boxes, etc.) next business day.

Reports on shipments

Data on all shipments are saved in the system, so you can track and analyze your product flows by city, receiver, weight or other parameters. Reports show the real-time price of Venipak services you have already used.

Loading/unloading services

Loading/unloading services means loading/unloading of a heavy package and carrying it to a designated place.

The service is chargeable in the following cases:

• Where one package weighs more than 30 kg (up to 80 kg) and the courier carries it together with the receiver/sender from/to the designated place.
• Where a package weighs more than 30 kg, but is made of multiple 30 kg packages, which the courier carries from/to the designated place.

The service is not chargeable where a single package weighs more than 30 kg (up to 80 kg) and the receiver/sender helps the Courier to load/unload it from/to the car, but does not carry it to the designated place.

The service is provided in Lithuania, Latvia and Estonia.

Venipak shall not be liable for damage to the package at the time where the Venipak courier carries it together with the receiver/sender.

Four hands service

Guaranteed unloading of a heavy package and carrying it from the vehicle to a designated address. The service is provided by two Venipak employees. The receiver/sender does not participate in carrying the package.

The service is available in the following cases:

• Where one package weighs more than 30 kg (up to 80 kg) and the sender has ordered the four hands service to unload/carry the package.
• Where a package is made of multiple light (up to 30 kg) packages and the sender has ordered the four hands service to unload/carry them.

The service is available in Vilnius, Kaunas, Klaipėda, Šiauliai, Panevėžys, Alytus.