Next year, international parcel delivery company Venipak will introduce in Estonia first contactless parcel machines, which are already operational in Latvia and Lithuania.
“Contactless courier deliveries became common during the pandemic and in our experience the receipt of shipments without direct physical contact is a preferred way of delivery. Now Venipak is taking it a step further, and develops a network of parcel machines without the need to enter any codes by hand and use a contactless feature instead. We believe that in a few years the way of receiving packages we are pioneering in the Baltics will become an industry standard in many markets,” said Justas Šablinskas, CEO of Venipak.
Innovative technology installed on Venipak parcel machines allows scan a QR code sent in a message, so customers can simply point the code at a camera mounted on the parcel machine’s screen and the door opens instantly. Alternatively, the code can be entered also on a keypad, for clients who don’t use smartphones or don’t have ability to scan QR code.
“It is a safe and easy way to receive a shipment and is also one of the fastest solutions on the market. The contactless feature reduces the time of getting a standard parcel from the machine, which is just three seconds instead of the usual 20 seconds,” Šablinskas added.
In Estonia will be 150 parcel machines
Venipak will introduce a network of 150 parcel machines in Estonia, starting from 2022. By the end of current year, Venipak will have 250 parcel machines in Lithuania and about 200 in Latvia. The machines are produced by the Lithuanian company Lanksti linija.
In the Baltics, Venipak intends to manage a network of almost 2,000 terminals and pickup points and to become one of the largest parcel pickup networks in the Baltics within the next few years. Venipak plans to invest more than €6m in this infrastructure. At the same time, the company is increasing the range of other services. At the beginning of this spring, Venipak launched an improved e-commerce parcel service and a brand new air transport service.
Venipak forecasts an increase in parcel deliveries of about 30% this year. Market analysts predict further growth in the e-commerce market and continued interest in online shopping, which is why the parcel company expects rapid growth in the retail segment.
Venipak Group’s 2021 H1 sales were about 25 million euros, an annual increase of about 40%.