A public opinion survey[1] reveals that one in four (26%) Latvian residents are dissatisfied with their workplace, the same number are satisfied, while the remaining 48% experience mixed feelings. “This is a serious issue for companies,” notes Sanita Bērziņa, CEO of Venipak Latvia. “Passive and dissatisfied employees who don’t discuss improvements with management spread a…
International parcel delivery company Venipak is opening a new logistics terminal in Kaunas. Located near the Kaunas-Klaipėda highway, the terminal is expected to handle an increasing volume of both standard and oversized shipments, with the latter doubling in quantity. The company’s largest terminal, covering 11,000 square meters, will process up to 50,000 parcels per day.…
In Eastern Europe and the Baltic states, 87–88% of coffee is enjoyed primarily at home or in the office.¹ Yet, it doesn’t always deliver the perfect taste. “Our research² shows that 37% of Latvians brew ground coffee directly in a cup, while the same percentage use a coffee machine,” says Artis Grigo, founder of Kafijas…
During the COVID-19 pandemic, the surge in e-commerce led to a parcel locker revolution in Lithuania, fundamentally changing shopping habits. Today, parcel lockers have become an integral part of daily life—popping up near shopping centers, gas stations, gyms, in big cities, and small towns alike. According to a study commissioned by the Communications Regulatory Authority…
In times when online shopping has become an everyday part of life for many, comprehensive order fulfillment service is becoming a key solution that helps businesses effectively manage product logistics. How this service works, the problems it solves, and how it is changing business operations in Lithuania – these are the topics discussed by Mantvydas…
In a world where e-commerce volumes are growing at an unprecedented pace, competing solely with the uniqueness of a product or service is no longer enough – in order to establish itself and stay relevant, a business must respond to market trends, consumer needs, and adapt flexibly. According to data provided by Statista, global e-commerce…
While the holiday season is typically the busiest time of the year for most businesses, some consider Valentine’s Day just as significant as Christmas. Aphrodisiacs, erotic games, intimate accessories—these are just a few of the products Lithuanians eagerly purchase from adult stores as February 14 approaches. And while Lithuanians are becoming bolder when selecting gifts…
What kind of gifts should be given on Valentine’s Day, and is it even necessary to give anything at all? Is it worth following marketing specialists and brands? How expensive should a gift for a beloved woman be, and what psychological meaning might it hold? Why do many people fear choosing, giving, and even receiving…
The latest study on Latvian consumer habits reveals a concerning trend: 52% of residents prefer products and brands priced below the average market level. It is important to clarify what is meant by the term ‘average price.’ What Does ‘Average Price’ Mean? For example, if 10 products are purchased for €1,000 and 500 similar…
In the era of digital transformation, more and more companies are leveraging artificial intelligence (AI) technologies to enhance efficiency and economic benefits. Jurgita Karčiauskaitė and Daiva Nariūnienė, students of the Executive MBA program at ISM Executive School, are exploring in their thesis how companies can better prepare for the impact of AI on customer service…