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Daily Archives: 2021-04-27

Bothersome but Necessary: How Do Customer Complaints Benefit E-commerce Businesses?

BlogBy Venipak LT2021-04-27

To get an insight on how e-commerce businesses succeed in meeting their customer needs, it is helpful to check out the feedback received on a daily basis, which is usually provided in a form of a phone call, e-mail or as a review on Facebook. Customer complaints are typically defined as unfulfilled expectations that help…

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