Services for
e-commerce
We are flexible and fast to offer solutions that best meet e-business needs
Personal consultationsWhy choose Venipak?
Flexible delivery solutions
- Same-day delivery
(shipments up to 20 kg/0.06 m3) in Lithuania (Vilnius, Kaunas, Klaipėda), Latvia (Riga) and Estonia (Tallinn) - Next-day delivery anywhere in the Baltic States
- Evening and Saturday delivery
- Dedicated customer service
Optional delivery times
- The goods are delivered at a time that is convenient for the customer
- We adapt to the customer’s needs
Delivery of non-standard parcels
- Delivering of heavy parcels
- Carrying indoor service
- Safe delivery of the parcel
Custom delivery process
- Receivers age / ID check
- Return of documents
- Payment on delivery by cash or card
- Cash outs every week
- Payment statements
Delivery notices
- SMS messages the day before the delivery
- SMS notification on the morning of the delivery day
- The courier contacts the customer before the delivery
- Successful delivery is assured
Shipping and delivery reports
- Shipment reports
- Confirmation of parcel pick-ups
- Parcel analysis by city, recipient and other parameters
- Order tracking with full details
Easy and convenient returns
Leave a parcel at the Venipak locker
Place a return sticker on the parcel, and leave it at the nearest locker
Return to the pick-up point
Place a return sticker on the parcel and leave it at one of collection points
Easy platform integration
Plugins for e-commerce platforms
Support for IT and legal questions with regards to WooCommerce, OpenCart and Shopify, via phone +370 600 87675 or email [email protected].
Mozello users are able to connect their online stores with Venipak delivery service, which allows customers to specify the exact parcel terminal to which they want to receive the shipment, and it allows the merchant to simplify the preparation and printing of delivery labels in the online store administrative environment.
Support for IT and legal questions with regards to Magento and PrestaShop, via email [email protected].
Additional information
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In the business journey, there are many directions, bumps, and choices, so it is crucial to choose partners who have a similar or even identical understanding of service and response speed. We are pleased with our partnership with “Venipak” team that always deliver our products to customers safely.
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We are satisfied with our collaboration with “Venipak” – their services are not only of high quality but also reliable. The team responds promptly to our needs and ensures smooth delivery of goods.
“Venipak” stands out for its fast delivery and responsible approach to work, which helps provide an excellent experience for our clients. We are grateful for their professionalism and efficiency, which are crucial for our business success.
We recommend “Venipak” as a reliable and professional logistics partner.
”
Are you a growing e-business and also has growing volumes of parcels?
Become a business customer and get all the solutions you need from a single source to make your growth easier
Frequently asked questions
Parcel deliveries: Monday to Friday, 8 am–5 pm. Deliveries on Saturdays only in the major cities of Lithuania: Vilnius, Kaunas, Klaipėda, Šiauliai, Panevėžys, and Alytus. The specific delivery time depends on the location of the addressee on the courier’s route. If you wish to know the exact time of delivery, you can contact the courier using the number indicated in the SMS or the Customer Service Unit using the contact details provided here.
The delivery address can be changed on the next business day following the day your parcel was collected by our driver. In this case, the delivery is delayed by 1 business day. You can send a new address by email to [email protected] or tell us by calling the general telephone number 8 700 55221.
You can track your parcel on our website venipak.com using the parcel/package number.
You can collect your parcel from a VENIPAK postal terminal within 7 days of receiving your PIN code by SMS. At the VENIPAK postal terminal, enter the PIN code on the screen or scan the QR code.
Please note, you can collect your parcel from an LP EXPRESS postal terminal within 2 days of receiving your PIN code.
You can collect your parcel from the parcel pick-up points within 5 days of receiving your PIN code by SMS. For more details, please click here.