Customer login
Business customers
We are flexible and fast to offer solutions that best meet business needs
Why choose Venipak?
We deliver the ~98 % of parcels on the next working day
We inform our customers about the delivery in advance
Convenient delivery methods
A one-stop shop for any delivery services
Other services
Cash on Delivery (C.O.D)
Payment of the parcel in cash or by payment card at the time of delivery.
Returns
The recipients can returns the product to the seller (sender) using the Venipak couriers, lockers or pick-up points.
Express Delivery
Guaranteed door-to-door delivery of parcels on the next business day, from Lithuania to Estonia and from Estonia to Lithuania*.
4 hands (carrying) service
Unloading and carrying the package to the door by two people – for parcels of up to 80 kg in weight.
Proof of Delivery (P.O.D)
We provide the possibility of viewing a document as a proof that the parcel has been delivered to the specific person.
Loading services
Loading/unloading parcels that weight more than 30 kg, or have multiple packages, and carry them to a designated place.
Receivers age / ID check
On behalf of your business, we can check receivers age or ID at the time of the parcel delivery.
Return of containers
After the delivery of the parcel, at your request, on the next business day we will return the required containers (thermos bags, boxes, etc.).
Return of documents (LDG)
We will ensure that the receiver signs the documents accompanying the shipment (customers invoices, CMRs or other documents), and the signed document will be returned to the business customer on the next business day.
Additional information
“
In the business journey, there are many directions, bumps, and choices, so it is crucial to choose partners who have a similar or even identical understanding of service and response speed. We are pleased with our partnership with “Venipak” team that always deliver our products to customers safely.
”
“
We are satisfied with our collaboration with “Venipak” – their services are not only of high quality but also reliable. The team responds promptly to our needs and ensures smooth delivery of goods.
“Venipak” stands out for its fast delivery and responsible approach to work, which helps provide an excellent experience for our clients. We are grateful for their professionalism and efficiency, which are crucial for our business success.
We recommend “Venipak” as a reliable and professional logistics partner.
”
Are you a growing e-business and also has growing volumes of parcels?
Become a business customer and get all the solutions you need from a single source to make your growth easier
Frequently asked questions
Parcel deliveries: Monday to Friday, 8 am–5 pm. Deliveries on Saturdays only in the major cities of Lithuania: Vilnius, Kaunas, Klaipėda, Šiauliai, Panevėžys, and Alytus. The specific delivery time depends on the location of the addressee on the courier’s route. If you wish to know the exact time of delivery, you can contact the courier using the number indicated in the SMS or the Customer Service Unit using the contact details provided here.
The delivery address can be changed on the next business day following the day your parcel was collected by our driver. In this case, the delivery is delayed by 1 business day. You can send a new address by email to [email protected] or tell us by calling the general telephone number 8 700 55221.
You can track your parcel on our website venipak.com using the parcel/package number.
You can collect your parcel from a VENIPAK postal terminal within 7 days of receiving your PIN code by SMS. At the VENIPAK postal terminal, enter the PIN code on the screen or scan the QR code.
Please note, you can collect your parcel from an LP EXPRESS postal terminal within 2 days of receiving your PIN code.
You can collect your parcel from the parcel pick-up points within 5 days of receiving your PIN code by SMS. For more details, please click here.