On the rhythm of your life
This is how we try to deliver every parcel! Conveniently and fast. Directly to your doorstep or the nearest parcel locker.
Why choose Venipak?
We deliver ~98 % of parcels the next working day
We inform our customers about the delivery in advance
Convenient delivery to your doorstep, nearest parcel locker or pick-up point
Intuitively easy parcel management
Delivery methods tailored to the rhythm of each customer's life
Send your parcel conveniently and quickly now
Choose the country
Register the parcel
You will receive an email with a shipment label, which you will have to stick on the package
Additional information
Pick up your parcels quickly and conveniently
Choose the way that suits you best
Venipak lockers – convenient and time-saving
Choose modern and convenient Venipak lockers, so you can pick up your parcel any time you want. It's quick and easy. Once the parcel is in the locker, you will receive an SMS message with all the details.
- Only 3 seconds
All it takes to pick up a parcel. - No queues
No need to enter the code by hand – no need to wait. - No contact
A QR code allows you to avoid unnecessary surface touching when picking up the parcel.
Venipak pick-up points – for sensitive shipments
Shops or service centres in convenient locations where you can both drop off and pick up your shipment. Pick-up points are open both on weekdays and weekends.
- Non-standard sizes
Suitable for non-standard-sized parcels that don’t match the dimensions of the parcel locker compartments. - No influence of air temperature
All pick-up points are indoors, so you don’t have to worry about temperature-sensitive shipments. - Pre-payment
Points accept pre-paid parcels. - Storing terms
Venipak pick-up points hold the parcel for 5 working days.
Our couriers are professionals
- Accurate delivery
We will always deliver your parcels on the time you specify. - Notifications
You will always receive a notification before arrival so that you can collect your parcel. - Redirection of the shipment
If necessary, you can change the delivery time or redirect your parcel to the nearest locker. - Payment on delivery
We offer you the possibility to pay for your goods directly to the courier when the goods are delivered.
Easy to return goods
Hand the parcel to the courier
Following your request, the courier will pick up the parcel you want to return
Leave the parcel at the nearest Venipak locker
Don’t forget to put a return sticker on the package
Leave the parcel at the pick-up point
Don’t forget to put a return sticker on the package
Frequently asked questions
Parcel deliveries: Monday to Friday, 8 am–5 pm. Deliveries on Saturdays only in the major cities of Lithuania: Vilnius, Kaunas, Klaipėda, Šiauliai, Panevėžys, and Alytus. The specific delivery time depends on the location of the addressee on the courier’s route. If you wish to know the exact time of delivery, you can contact the courier using the number indicated in the SMS or the Customer Service Unit using the contact details provided here.
The delivery address can be changed on the next business day following the day your parcel was collected by our driver. In this case, the delivery is delayed by 1 business day. You can send a new address by email to [email protected] or tell us by calling the general telephone number 8 700 55221.
You can track your parcel on our website venipak.com using the parcel/package number.
You can collect your parcel from a VENIPAK postal terminal within 7 days of receiving your PIN code by SMS. At the VENIPAK postal terminal, enter the PIN code on the screen or scan the QR code.
Please note, you can collect your parcel from an LP EXPRESS postal terminal within 2 days of receiving your PIN code.
You can collect your parcel from the parcel pick-up points within 5 days of receiving your PIN code by SMS. For more details, please click here.