The end-of-year season, particularly November and December, packs 90% of the retail sector’s key opportunities – from Singles’ Day and Black Friday to Cyber Monday, all culminating in the marathon of holiday shopping. Unsurprisingly, e-commerce players focus most of their attention, resources, and expectations on this period. But how can businesses enjoy success, steady sales,…
Although the anticipation of the year’s most beautiful holiday should bring joy and positivity, we often experience a lot of stress instead. Social pressures and high expectations create stress around gift-giving, leading to last-minute shopping, overspending, and, starting January, feeling the financial pinch. What can we do to enter the festive season joyful, calm, and…
“Today, it is no longer sufficient to merely provide a service, it is much more important to listen to customers’ expectations and tailor our services accordingly,” says Andrius Ladauskas, the new CEO of the international parcel company Venipak. Having previously worked for such companies as Lietuvos geležinkeliai (Lithuanian Railways) and Vilniaus prekyba, and having managed…
International parcel company Venipak – that operates over 160 parcel machines and provides courier services in Estonia – has appointed a new CEO. After eight years at the helm, Justas Šablinskas has been succeeded by Andrius Ladauskas, who brings extensive leadership experience from large Lithuanian companies like Lithuanian Railways and Vilniaus Prekyba. Since March 2024,…
As we observe the growing number of parcels, we aim to ensure that all shipments reach their recipients on time. Therefore, we are temporarily shortening the storage period for parcels in “Venipak” parcel lockers and pick-up points. Starting from October 29, 2024, parcels in “Venipak” parcel lockers and pick-up points will be stored for 3…
Ahead of summer, people often buy seasonal goods in online shops, from gardening supplies to swimming pools. But according to Tetyana Fromzel, shopping manager at Frog.ee, an online shop celebrating its 10th anniversary this year, this year’s biggest seller was an ice cream machine. Tetyana noted that electronics have been one of the most popular…
Venipak, a Lithuanian parcel delivery company that started 20 years ago, has grown into an international company that plans to expand its network to 800 parcel machines in the Baltics this year and continues to strengthen its position in Western Europe. Nerijus Raudonis, founder of Venipak, talks about Venipak’s early years, its biggest challenges and…
According to a recent analysis by the Ministry of Regional Affairs and Agriculture, 90% of parcel lockers are located in the same area and very often very close to each other. Deniss Osman, head of Venipak Estonia, explains how Venipak chooses the locations of its parcel lockers. “At the moment, Venipak is the only player…
Osta.ee has launched the Pakiportaal.osta.ee, where parcels can be sent securely. In addition, it is possible to choose the most suitable and cheapest service provider and make payment for the parcel when collecting. Kristiana Põld, the portal manager of Osta.ee, explained that the Pakiportaal.osta.ee environment brings together important information about the parcel machines of the…
Scams involving parcel delivery companies continue to spread. In recent weeks, scammers have been asking unsuspecting people to send money via parcel machines. In March, however, a scam was circulating, mainly on Facebook Marketplace, in which sellers or buyers were directed seemingly to the Venipak website to formalise a delivery. However, it was a phishing…
