Estonians are shopping (and shipping) smarter, keeping a close eye on prices—especially when it comes to delivery costs. According to Bauhof, changes in VAT earlier and mid-year have made customers more price-conscious than ever. “Customers are increasingly looking for wallet-friendly alternatives,” said Artjom Bulgakov, Bauhof’s head of e-commerce. “While brand and quality remain important, price…
International parcel delivery company Venipak is opening a new logistics terminal in Kaunas. Located near the Kaunas-Klaipėda highway, the terminal is expected to handle an increasing volume of both standard and oversized shipments, with the latter doubling in quantity. The company’s largest terminal, covering 11,000 square meters, will process up to 50,000 parcels per day.…
In Eastern Europe and the Baltic states, 87–88% of coffee is enjoyed primarily at home or in the office.¹ Yet, it doesn’t always deliver the perfect taste. “Our research² shows that 37% of Latvians brew ground coffee directly in a cup, while the same percentage use a coffee machine,” says Artis Grigo, founder of Kafijas…
During the COVID-19 pandemic, the surge in e-commerce led to a parcel locker revolution in Lithuania, fundamentally changing shopping habits. Today, parcel lockers have become an integral part of daily life—popping up near shopping centers, gas stations, gyms, in big cities, and small towns alike. According to a study commissioned by the Communications Regulatory Authority…
The Estonian design company SEIK, which sells books and other gift products in fifteen different languages, recommends that Estonian companies looking to expand abroad first to find their foothold in smaller countries. In addition to online sales through Seik.eu or Seik.ee, the company’s products can be found in major bookstore chains as well as smaller…
In times when online shopping has become an everyday part of life for many, comprehensive order fulfillment service is becoming a key solution that helps businesses effectively manage product logistics. How this service works, the problems it solves, and how it is changing business operations in Lithuania – these are the topics discussed by Mantvydas…
In a world where e-commerce volumes are growing at an unprecedented pace, competing solely with the uniqueness of a product or service is no longer enough – in order to establish itself and stay relevant, a business must respond to market trends, consumer needs, and adapt flexibly. According to data provided by Statista, global e-commerce…
Valentine’s Day causes a clear uptick of discreet gifts, when people are buying aphrodisiacs, erotic games and intimate accessories from adult stores as February 14 approaches. Povilas Klusaitis, the head of the adult store Fantazijos.lt, notes that Lithuanians have become significantly more open over the past few years. While vibrators remain popular, Valentine’s Day shoppers…
In the era of digital transformation, more and more companies are leveraging artificial intelligence (AI) technologies to enhance efficiency and economic benefits. Jurgita Karčiauskaitė and Daiva Nariūnienė, students of the Executive MBA program at ISM Executive School, are exploring in their thesis how companies can better prepare for the impact of AI on customer service…
Venipak delivered over 1.2 million packages to Estonian clients last year, averaging nearly 5,000 packages per day. Last year, the most popular parcel lockers of Estonia’s largest privately-owned parcel company were in Viimsi, Võru, and near the Kristiine Center in Tallinn. “The number of Venipak shipments in Estonia grew by 24% over the year, and…
